Settlement Information and Support

Explore practical resources, trusted information, and supportive tools designed to help migrants, culturally diverse communities, and women navigate life transitions, strengthen resilience, build confidence, and thrive in life and work.

This hub brings together settlement resources, wellbeing support, career development tools, workplace guidance, and practical information to support individuals at different stages of their personal and professional journeys. Whether you are preparing to move to a new country, navigating workplace challenges, building confidence, or seeking career growth opportunities, these resources are designed to help you feel informed, supported, and empowered.

Explore the resources below based on your stage of the settlement journey.

Before Arriving in Australia

Prepare for your migration journey with practical guidance and key considerations to help you plan your move to Australia with greater confidence.

After Arriving in Australia

Access important information and practical settlement guidance to help you navigate life in Australia after arrival.

Settlement Resources

Explore trusted resources, services, and support organisations to help you navigate healthcare, employment, housing, education, legal support, and community services in Australia.

Settlement Resources and Support

Australia also provides numerous resources and support services to assist new migrants in settling in. These services encompass various aspects of transitioning to life in Australia. Some key resources and support options include:

Visa and Citizenship

Department of Home Affairs: The official website of the Australian government offers information on visas, citizenship, and settlement services. It’s a valuable resource for understanding immigration requirements and accessing government programs. For visa and immigration information, visit the Australian Department of Home Affairs.

Education and Settlement Services

Settlement Services: Government-funded settlement services provide support in areas such as language training, employment assistance, and orientation to Australian society. One of the primary providers is AMES Australia.
English Language Classes: Many migrants may need to improve their English language skills. The Adult Migrant English Program (AMEP) provides free English language courses to eligible migrants. Enhance your English skills with the free Adult Migrant English Program (AMEP).
Education: Information about enrolling children in schools and accessing education services is available through the Department of Education and Training. Find information on education and schools on the Department of Education, Skills and Employment website.

Health Care and Employment Services

Healthcare: Access to the healthcare system is essential. Australia has a public healthcare system called Medicare. New migrants are eligible for Medicare after fulfilling certain requirements. Learn about the healthcare system and Medicare through Services Australia.
Employment Services: Jobactive is a government program that helps migrants find employment. It offers job search assistance, training, and support in developing job skills. Search for jobs on websites like Seek and LinkedIn. The government offers employment support through Jobactive.

Housing Services

Housing Assistance: Various community and government organisations provide information on finding suitable housing and understanding rental agreements. Explore housing options on websites like realestate.com.au, Domain, and Gumtree.

Financial and Legal

Financial Resources: Major Australian banks like Commonwealth Bank, ANZ, and Westpac can help you open a bank account.
Legal Assistance: Free legal advice and services may be available through community legal centres to help with immigration and settlement-related legal issues.

Cultural and Multilingual Suppport

Cultural Support: Numerous cultural and community organisations exist to provide support and foster a sense of belonging among migrants.
Multilingual Services: Some government agencies and organisations offer services in multiple languages to assist migrants who may not be fluent in English. The Department of Home Affairs operates a Migrant and Refugee Women’s Hotline, providing assistance and information to migrant women.

It’s essential for new migrants to research and connect with these resources based on their specific needs and circumstances. Additionally, local community centres and settlement agencies can provide valuable support and guidance during the settlement process in Australia.

By utilising these comprehensive resources, migrants can make well-informed decisions, navigate the complexities of their new country’s systems, and ensure a smoother transition into their new lives abroad.

This information is correct at the time of publication (September 2023).

The Resilient Journeys